Welcome to Jothno Care and Support. These terms and conditions outline the rules and regulations for the use of our services and website, located at www.jothnocare.co.uk. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not continue to use our website or services.
Definitions
- Company, We, Our, and Us refer to Jothno Care and Support.
- Client, You, and Your refer to the individual accessing our website and using our services.
- Services refer to all care services provided by Jothno Care and Support, including Domiciliary Care, Supported Living, Befriending and Companionship, Community Access and Activities, Shopping Visits, and Childcare Services for SEN Children.
Use of Services
Eligibility
Our services are available to individuals residing in England. By using our services, you confirm that you meet the eligibility criteria.
Service Provision
Services will be provided as outlined in your individual care plan, tailored to your specific needs and preferences.
Modifications
We reserve the right to modify or discontinue any service without prior notice. We will, however, strive to inform clients of any significant changes to their care plans.
Client Responsibilities
Accurate Information
You agree to provide accurate and complete information to enable us to deliver appropriate care.
Health and Safety
Clients must ensure a safe environment for our caregivers and inform us of any potential hazards.
Compliance
Clients must comply with the agreed care plan and notify us of any changes in their condition or requirements.
Payment Terms
Fees
Fees for services will be outlined in your care agreement. All payments must be made in accordance with the terms specified.
Late Payments
Late payments may incur additional charges. Persistent failure to pay may result in the suspension or termination of services.
Privacy and Confidentiality
Data Protection
We are committed to protecting your privacy. Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
Confidentiality
All client information will be kept confidential and shared only with those involved in your care, unless required by law.
Limitation of Liability
Service Quality
We strive to provide high-quality services but do not guarantee specific outcomes.
Indemnity
You agree to indemnify and hold Jothno Care and Support harmless from any claims, damages, or expenses arising from your use of our services.
Termination
Client-Initiated Termination
You may terminate our services by providing written notice as specified in your care agreement.
Company-Initiated Termination
We reserve the right to terminate services if the client fails to comply with these terms and conditions or if it is deemed unsafe to continue care.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms and Conditions
We may update these terms and conditions from time to time. Any changes will be posted on our website and continued use of our services constitutes acceptance of the updated terms.
Contact Us
- Email: info@jothnocare.co.uk
- Telephone: 020 4548 9300
- Address: 436 High Street North, London, E12 6RH
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.