What services does Jothno Care and Support provide?
Jothno Care and Support offers a wide range of services including Domiciliary Care, Supported Living, Befriending and Companionship, Community Access and Activities, Shopping Visits, Childcare Services for SEN Children, Respite Care, Holiday Support, Day Opportunities, Housekeeping Services and Transition Assistance.
How do you ensure the quality of your caregivers?
We conduct thorough background checks, provide extensive training and continuously monitor the performance of our caregivers. Additionally, we encourage ongoing professional development to ensure our staff delivers the highest standard of care.
What is person-centred care?
Person-centred care is an approach that places the individual at the centre of their care. It involves tailoring services to meet the unique needs and preferences of each client, ensuring they are involved in the decision-making process and their dignity and independence are respected.
Can I customise my care plan?
Absolutely. We work closely with each client and their families to create a care plan that addresses their specific needs and preferences. Regular reviews and adjustments are made to ensure the plan remains effective and relevant.
What areas do you serve?
Jothno Care and Support is based in East London and provides services across East London and Essex. We are also capable of delivering services across England, depending on the needs and circumstances of our clients.
How do you support individuals with SEN (Special Educational Needs) children?
We offer specialised Childcare Services for SEN Children, providing enriching activities to stimulate growth and development. Our staff are trained to support the unique needs of SEN children, helping them achieve greater independence and a bright future.
What is respite care and how can it help me?
Respite care offers temporary relief for primary caregivers by providing professional care to their loved ones. This service helps prevent caregiver burnout and allows caregivers to take time for themselves, knowing their loved ones are in good hands.
Do you offer 24/7 care services?
Yes, our Supported Living services include round-the-clock care, ensuring that clients receive continuous support and immediate assistance whenever needed.
How do you handle emergencies?
Our caregivers are trained to handle emergencies and follow established protocols to ensure the safety and well-being of our clients. We also have a communication system in place for quick response and coordination during emergencies.
What is your process for new client intake?
Our intake process involves an initial assessment to understand the client’s needs, preferences and circumstances. Based on this assessment, we develop a personalised care plan and assign appropriate caregivers to provide the necessary support.
How do you support clients with mental health challenges?
We provide tailored support through our Domiciliary Care and Supported Living services, ensuring clients with mental health challenges receive compassionate and professional care that promotes their well-being and independence.
What measures are in place to ensure client safety?
We prioritise client safety by implementing rigorous training for caregivers, conducting regular safety audits and maintaining clear communication channels for reporting and addressing any safety concerns.
How do you facilitate community integration for your clients?
Our Community Access and Activities service helps clients integrate into the community by organising social and recreational activities, encouraging participation in community events and supporting them in accessing local resources.
Can you assist with medication management?
Yes, our caregivers are trained to assist with medication management, ensuring clients adhere to their prescribed medication schedules and properly document medication administration.
How do I get started with Jothno Care & Support?
To get started, you can contact us via phone at 020 4548 9300 or email at info@jothnocare.co.uk. We will schedule an initial consultation to discuss your needs and develop a personalised care plan tailored to your requirements.