Jothno Care & Support FAQs
What services does Jothno Care and Support provide?
Jothno Care and Support offers a wide range of services including Domiciliary Care, Supported Living, Befriending and Companionship, Community Access and Activities, Shopping Visits, Childcare Services for SEN Children, Respite Care, Holiday Support, Day Opportunities, Housekeeping Services and Transition Assistance. > Home care services
How do you ensure the quality of your caregivers?
We conduct thorough background checks, provide extensive training and continuously monitor the performance of our caregivers. Additionally, we encourage ongoing professional development to ensure our staff delivers the highest standard of care. > About Jothno Care & Support
What is person-centred care?
Person-centred care is an approach that places the individual at the centre of their care. It involves tailoring services to meet the unique needs and preferences of each client, ensuring they are involved in the decision-making process and their dignity and independence are respected. > Person-centred care
Can I customise my care plan?
Absolutely. We work closely with each client and their families to create a care plan that addresses their specific needs and preferences. Regular reviews and adjustments are made to ensure the plan remains effective and relevant. > Home care services
What areas do you serve?
Jothno Care and Support is based in East London and provides services across London, the home counties and selected areas in the England (Slough, Leicester). We are also capable of delivering services across the UK, depending on the needs and circumstances of our clients. > Areas we serve
How do you support individuals with SEN (Special Educational Needs) children?
We offer specialised Childcare Services for SEN Children, providing enriching activities to stimulate growth and development. Our staff are trained to support the unique needs of SEN children, helping them achieve greater independence and a bright future. > Supported Living services
What is respite care and how can it help me?
Respite care offers temporary relief for primary caregivers by providing professional care to their loved ones. This service helps prevent caregiver burnout and allows caregivers to take time for themselves, knowing their loved ones are in good hands. > Respite care
Do you offer 24/7 care services?
Yes, our live in care services include round-the-clock care, ensuring that clients receive continuous support and immediate assistance whenever needed. > Live in care
How do you handle emergencies?
Our caregivers are trained to handle emergencies and follow established protocols to ensure the safety and well-being of our clients. We also have a communication system in place for quick response and coordination during emergencies. > About Jothno Care & Support
What is your process for new client intake?
Our intake process involves an initial assessment to understand the client’s needs, preferences and circumstances. Based on this assessment, we develop a personalised care plan and assign appropriate caregivers to provide the necessary support. > Request an assessment
How do you support clients with mental health challenges?
We provide tailored support through our Domiciliary Care and Supported Living services, ensuring clients with mental health challenges receive compassionate and professional care that promotes their well-being and independence. > Conditions we support
What measures are in place to ensure client safety?
We prioritise client safety by implementing rigorous training for caregivers, conducting regular safety audits and maintaining clear communication channels for reporting and addressing any safety concerns. > About Jothno Care & Support
How do you facilitate community integration for your clients?
Our Community Access and Activities service helps clients integrate into the community by organising social and recreational activities, encouraging participation in community events and supporting them in accessing local resources. > Community care and access services
Can you assist with medication management?
Yes, our caregivers are trained to assist with medication management, ensuring clients adhere to their prescribed medication schedules and properly document medication administration. > Personal care services
How do I get started with Jothno Care & Support?
To get started, you can contact us via phone at 020 4548 9300 or email at info@jothnocare.co.uk. We will schedule an initial consultation to discuss your needs and develop a personalised care plan tailored to your requirements. > Contact Jothno Care & Support
Home Care FAQs
What is home care and how does it work in London?
Home care provides support for people in their own homes, helping with daily tasks, personal care, medication, and companionship. Care is delivered by trained carers who visit on a schedule that suits the client. > Home Care in London
Who is eligible for home care services in London?
Anyone who needs support at home due to age, disability, illness, recovery, or long-term conditions may be eligible. Eligibility for council-funded care depends on a needs assessment. > The cost of home care in London
How do I arrange home care in London?
You can arrange care privately through a home care provider or through your borough’s adult social care team after a needs assessment. > Seek advice from our care team on arranging care in London
What types of home care services are available?
Services include personal care, medication support, meal preparation, mobility assistance, dementia care, overnight care, live-in care, respite care, and companionship. > Home care services in London
How much does home care cost in London?
Costs vary by borough, type of support, and hours required. Private home care typically ranges from £20 to £35 per hour. Jothno Care & Support fees start at £22 per hour. Council-funded care may reduce or cover costs. > How much does home care in London cost?
Can I get financial help to pay for home care?
Yes. Depending on your means assessment, you may qualify for council funding, personal budgets, direct payments, NHS continuing healthcare, or attendance allowance. > How much does home care in London cost?
How do I know if a home care provider is reputable?
Look for CQC (Care Quality Commission) ratings, staff training standards, transparent pricing, continuity of carers, and positive reviews from families. > Read reviews of Jothno Care & Support
How quickly can home care be arranged in London?
Jothno Care & Support can typically arrange care within 24 to 48 hours. Urgent or emergency care may be available sooner depending on staff availability. > Arrange home care in London
Can home care be provided for people with dementia?
Yes. Specialist dementia care includes routines support, memory prompts, safety monitoring, behavioural understanding, and family guidance. Our carers are trained to be dementia-friendly. > Dementia-friendly home care
Is live-in care available in London?
Yes. Live-in carers stay in the home full-time to provide continuous support, companionship, and overnight supervision. > Live in care in London
What areas of London is home care provided?
Jothno Care & Support provide care across London, including North, South, East, West and Central London, the home counties and we have teams across the UK. > London boroughs that Jothno Care serves
Do carers undergo background checks?
Yes. Carers must pass enhanced DBS checks, identity verification, training, and sometimes additional health and safety assessments. > About Jothno Care & Support
Can home care be personalised to individual needs?
Absolutely. Care plans are tailored based on medical needs, mobility, routines, preferences, cultural considerations, and daily lifestyle. At Jothno Care & Support we match our carers to the family and we are specialists in South Asian care. > Home care services in London
What is the difference between home care and a care home?
Home care allows people to stay in their own homes while receiving support. A care home involves moving to a residential facility where staff provide 24-hour care. > Home care vs care home
Can family members be involved in creating the care plan?
Yes. Families are encouraged to participate in assessments, planning, and ongoing reviews to ensure the care meets expectations. > Home care services
What happens if my regular carer is unavailable?
High quality home care agencies like Jothno Care & Support provide trained backup carers to ensure continuity and avoid gaps in care. > Home care services
Is overnight or 24-hour support available?
Yes. Jothno Care & Support can offer waking nights, sleeping nights, 24-hour care, and live-in support for clients who need round-the-clock assistance. > Live in care
Do home care providers support hospital discharge?
Yes. Home care teams can help with safe discharge, medication setup, mobility support, and short-term care during recovery. > Respite care
Can carers help with household tasks?
Yes. Tasks like cleaning, laundry, meal prep, shopping, and errands can be included depending on your care package. > Home care
Can carers help with household tasks?
Yes. Tasks like cleaning, laundry, meal prep, shopping, and errands can be included depending on your care package. > Home care